Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Lovely facility and was busy but received a warm welcome and staff were excellent.

    star rating

    Yorkshire Clinic

    Monday, 6 May 2024
  • Everything was smoothly managed and access to the private patient lounge made it a comfortable experience

    star rating

    Yorkshire Clinic

    Thursday, 2 May 2024
  • star rating

    Yorkshire Clinic

    Tuesday, 30 April 2024
  • Excellent from start to finish

    star rating

    Yorkshire Clinic

    Monday, 29 April 2024
  • Very good.

    star rating

    Yorkshire Clinic

    Monday, 22 April 2024
  • I have just had a minor operation at the Yorkshire Clinic related to Urology. Mr Baldo and all the nurses were incredibly professional and all the way through were very attentive and pleasant. The standard of care here was to a high standard even as an nhs day patient. The hospital is very clean and comfortable.

    star rating

    Yorkshire Clinic

    Saturday, 20 April 2024
  • Once you get to see the medical staff it's great and the facility is clean, modern and tidy but it would seem the management side of the hospital is poor. I was sold this hospital as a private facility however it seems to be swamped with NHS patients. Ended up waiting over an hour extra for my first appointment then another 20 minutes for my second. The back office staff performed poorly, this is not helped with a phone system that is overly complex and far to difficult to simply speak with one of the reception team. Once through to them they more often than not transfer you through to a voicemail service. Several attempts over the course of several days to eventually receive a call back from someone who has clearly not even bothered to listen to the messages you have left. After patiently waiting for days and even weeks I still had to chase up appointments, procedure bookings, letters etc which only added time to the treatment of my condition. As a NHS hospital this is a great place, for private patience paying a considerable sum of money I would unfortunately have to say this is poor and that there are far better options.

    star rating
    Yorkshire Clinic Saturday, 20 April 2024
  • Excellent

    star rating

    Yorkshire Clinic

    Monday, 15 April 2024
  • Very clean and friendly staff

    star rating

    Yorkshire Clinic

    Friday, 5 April 2024
  • I recently had a hip replacement surgery with Dr Brew,he did an amazing job,the staff were absolutely brilliant,they really looked after me,and after care was smashing, thank you to all involved.

    star rating

    Yorkshire Clinic

    Thursday, 4 April 2024
  • The standard at every level experienced was excellent . Many thanks!

    star rating

    Yorkshire Clinic

    Wednesday, 27 March 2024
  • First time staying at The Yorkshire Clinic. Really well looked after by all health care professionals. I am eating 3 course meals every meal time , my two stone drop in weight would be back in no time if I stayed here for long.

    star rating

    Yorkshire Clinic

    Wednesday, 27 March 2024

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback